What
Contact information of people or places.
Contacts with image Content blocks
Where
This module can be used anywhere where the user should contact a person or needs to find office location information.
DO
Image
Use as new image as possible to provide timely relevance. Users who might see you or visit you should be able to use the image to identify a person they’ve never met or a location they’ve never visited.
CTA
Use CTA for more contact information when there’re other options the user might be interested in e.g. other locations.
DON'T
Use this module for customer support purposes.
Header
Optional
Image
Mandatory
Contact name
Mandatory, a person or a location name
Employee title
Mandatory if an employee. Do not use with location info.
Street address
Mandatory if a location. Do not use with a person.
City and postal code
Mandatory if a location. Do not use with a person.
Telephone number
Optional. Use at least phone number or email.
Email
Optional. Use at least phone number or email.
CTA
Optional
Background color
Mandatory, can only be light grey or white
Corporate communications
Usability
For improved usability, the colors of the module are automated and always the same. A header for all information can be added.
Max characters
Header: 40
All text fields: 40
CTA: 40
To create the module in the CMS
This module is centrally managed and won’t show on the frontend until attached to a page.
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Navigate to Manage → Content modules → Add custom block → Contact information
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Insert a block description. This is used later when referencing the module from the admin UI, and will never show on the frontend. It should follow the naming convention: Section name_module type_description.
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Required
3.1 Image: Add by clicking ‘Add image’. Remove by clicking ‘Remove’. 3.2 Contact name (CMS: Subtitle): Edit by writing into the text field. 3.3 Background color: Automated. Cannot be edited. -
Optional
4.1 Employee title (CMS: Subtitle): Edit by writing into the text field.
4.2 Street address (CMS: Contact street adress): Edit by writing into the text field.
4.3 City and postal code (CMS: Contact city and postal code): Edit by writing into the text field.
4.4 Telephone number (CMS: Contact telephone number): Edit by writing into the text field.
4.5 Email (CMS: Contact email): Edit by writing into the text field. -
When ready, save the module and attach to any page(s). When attaching, choose the type of contact ‘Contact information block’. 5.1 Header (CMS: Title): Edit by writing into the text field.
5.2 Add multiple people by typing the module name into the block field.5.3 CTA: Edit by writing into the text fields ‘URL’ and ‘Link text’.
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When ready with the page, save it to display the modules.
Support
In case you can't find answers from this guide, you can contact Indiana support.
iCAT
Internet Change Advisory Team
www.fortum.com/indianasupport
icat [at] fortum [dot] com